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Although I had a return label from Pet Wellbeing and a return label from my home, pet well being somehow several weeks later said they never received the product. This company is a scam and don't order from them because their products are scam.

Okay so they want 100 words in order to post my complaint. Is this okay? Still not enough words. WTF?.

Please just post my complaint and I can be done with this. No do not buy from this company.

I guess I need 100 words to file a complaint. This is *** {{Redacted}}

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $43.

Preferred solution: Full refund.

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CSR-Manager

Hi there, I am very sorry that you have had a negative experience with our company in regards to a return. I do believe I am aware of the situation with your specific order.

Once items are received, we do process the returns within 5-10 business days. We've confirmed with our warehouse that no such shipment has been returned back yet but we are happy to do so once we do receive the product, as per return policy. Keep in mind that we are an Accredited Business with the Better Business Bureau and we would not falsely advertise a return policy that we could not match. You can view this information here: https://www.bbb.org/us/ga/mcdonough/profile/online-shopping/natural-wellbeing-distribution-0443-******** As for the return, if you are able to provide the tracking details that show it was received we'd be happy to refund your order.

If you lost the tracking, you can speak to the courier to provide the tracking details, as they would have record.

I hope you have a wonderful day. Kind regards, Management at Pet Wellbeing

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